TERMS AND CONDITIONS

TERMS & CONDITIONS

LAKOM COFFEE TRADING L.L.C maintains the http://www.koonoo.me/ Website ("Site").

United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.

Customers using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

User is responsible for maintaining the confidentiality of his account.

EXCHANGE OR REFUND POLICY

Due to the nature of the product, NO Exchange or Return is allowed on all set of products listed on the website.

CANCELLATION POLICY

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 7-10 working days for the refund transfer to be completed.

For more info please email us at hello@koonoo.me